What if I told you that watching The Real Housewives made me better at postmortems? From bringing "receipts" to "the meeting before the meeting", reality TV drama offers unexpectedly useful lessons for running more structured, blame-aware, and productive incident reviews.
It was 3 years on the pager before I "caused" my first production incident and it stuck with me. How did this happen on my watch? Over time I realized that no matter how much testing and validation you do in other environments...there truly is no place like production.
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