Malcolm Preston

Conf42: Site Reliability Engineering 2022

We can’t all be Shaq: why it’s time for the SRE hero to pass the ball and how to make it happen

Shaquille O’Neal is one of the most celebrated NBA players of all time — and for good reason. When the team needed to put up quick points, they knew they could throw the ball to Shaq, and let him go to work. The skills are different, but there are a lot of engineers playing the Shaq role at their company. They’re the heroes who come in at 2 a.m. knowing just what to do to remediate fast and get...