Incidents are a great opportunity to gather both context and skill. They take people out of their day-to-day roles, and force ephemeral teams together to solve unexpected and challenging problems. The first part of the talk will walk through the different things you can learn from incidents, including: * Taking you to the edges of the systems your team owns, and beyond - incidents help broaden...
Incidents are a great opportunity to gather both context and skill. They take people out of their day-to-day roles, and force ephemeral teams together to solve unexpected and challenging problems. The first part of the talk will walk through the different things you can learn from incidents, including: - Taking you to the edges of the systems your team owns, and beyond - incidents help broaden...
Unless you know all the assumptions the consumers of your API have made, it’s impossible to reliably avoid breaking their software. Assuming you, like me, can’t read minds, what can we do to try and keep the number of sad developers to a minimum? Breaking changes are sad. We’ve all been there; someone else changes their API in a way you weren’t expecting, and now you have a live-ops incident...
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