Kurt Andersen

Conf42 Speaker profile

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Conf42: Incident Management 2022

Varieties of Incident Response

Have you ever wondered if there was a better way to respond to incidents? When you are in the midst of an incident, does "the process" help you and your teammates or is it more of a burden? There have been a variety of approaches to organizing people and teams over the 30+ years of online services. Each of them have benefits and drawbacks. This talk will dive into a representative set of these...

Kurt Andersen

Blameless

...

Conf42: Site Reliability Engineering 2022

Implementing a Learning Team: A real-world case-study

When you have an executive breathing down your neck, looking for answers, but no one person has the necessary information to provide those answers, what do you do? This talk uses a case study from a cross-team collaboration effort at LinkedIn. The work was intended (and succeeded) to address specific knowledge, process, and skill gaps between teams via the methodology of a learning team...

Kurt Andersen

Blameless

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