Anurag Gupta

Conf42: Incident Management 2023

How to use generative AI to finally fix out-dated runbooks

Incidents happen. The runbook process to deal with them is broken, so incident response teams escalate far more often than they should. Generative AI offers an exciting new path to quickly create and edit up-to-date runbooks using copilot techniques. We’ll show you how to do it safely.