Andre Carvalho

Conf42: Incident Management 2023

Unlocking Insights through Incident Management Reports

In the presentation we will attempt to understand the significant impact of incident management reports. These reports serve as powerful tools, providing a wealth of information that can transform the way we operate and enhance the experience for both our team and customers. Here are the key points we will explore: 1. The Essence of Incident Management Reports: We'll start by search into what...