Hello everyone, and thank you for joining conference 42 Python 2025. Today, we'll explore how artificial intelligence is reshaping unified communications. Creating smarter, more automated systems that enhance productivity and collaboration. We'll discuss specific innovations, their impact across industries, and what the future holds. Let's begin. All right, AI power call routing, which optimizing efficiency So the AI powered call routing uses predictive analysis to understand historical data like call patterns, agent performance, and customer interactions. This ensures calls are matched with the right expert, cutting down the call transfers and improving resolution rates. By balancing workloads and matching skills in real time, support teams handle thousands of additional calls daily, improving efficiency. These improvements lead to happier customers with satisfaction scores jumping significantly higher due to quicker and more accurate resolutions. Moving next, moving to the next slide, voice recognition and real time transcription. So this would define enhancing documentation and efficiency. So the key points are AI speech recognition now achieves up to 95 percent accuracy, even in noisy environments or with multiple speakers, making it a highly reliable one. This technology creates real time transcriptions, strengthening compliance and improving collaboration by generating searchable and shareable record. By automating manual transcription task, business reduce administrative overhead and allow employees to focus on. Strategic work. Moving on to the next slide. This slide defines AI driven virtual assistants, which is automating tasks and boosting productivity. Virtual assistants powered by AI handle routine tasks such as scheduling meetings. managing emails and organizing calendars. This automation has boosted productivity by 30 to 40 as employees can now dedicate more time to creative and strategic activities. These assistants also improve user experience by providing 24 by 7 personalized support, adapting to individual preferences and responding to remarkable accuracy. Moving to the next slide. AI in Unified Communications. It's a new era of communication. AI brings voice together, voice, video, and messaging platforms. Reducing silos, and enabling seamless collaboration across teams and departments. Automated power by AI analysis communication patterns. Cutting response time and increasing productivity as communication needs growth. Cloud based AI systems provide scalability to maintain demand while continuously learning and improving. Moving next, AI and unified communications and their key benefits. Why AI matters. So let's look into the core benefits of AI in unified communications. Number one, faster workflows through automation with a 40 percent improvement in efficiency. Second enhancement customer enhanced customer experiences with personalized real time interactions third significant cost reductions Cutting operational expenses by almost 30 percent fourth improved team collaboration according across departments driving innovation and agility. Number five, a competitive edge for early adopters of these transformative technologies. Moving on to the next slide, use cases of AI across the industries. We are talking about the real world impact here. So let's suppose in healthcare, AI driven transcription and translation services reduce documentation time by 50%. to ensure over 99 percent accuracy, enhancing patient outcomes. In finance, advanced AI chatbots handle up to 90 percent of inquiries automatically, while machine learning provides or it prevents fraud by identifying suspicious patterns in real time. Retail benefits from personalized AI recommendations. And faster query resolution leading to higher satisfaction rates and reduced support. Moving on to the next slide Implementation strategies. How do I get started in here? so Implementing AI starts with a thorough evaluation of current communication system to identify AI areas of improvement. Next focus on defining key use cases where AI can provide the greatest impact Such as tasks that can achieve over 30 efficiency gains and or cost reductions Pilot projects are essential a 90 day proof of concept with Clear kpis can demonstrate tangible roi Finally the scale of implementation across the organization through a phased phase rollout Supporting by training and changed management strategies moving on to the next one AI in Unified Communications Future Trends. AI is evolving rapidly. Advanced natural processing will soon understand context, tone, and intent with human accuracy in real time across hundreds of languages. Predictive analysis will become even smarter, forecasting communication needs. scheduling meetings automatically and optimizing workflows. Personalized communication will grow with AI adjusted styles and content delivery dynamically to boost the engagement. Enhanced security measures will ensure compliance and prevent threats, safeguarding communications, and across the platform. Moving next, AI and Unified Communications, the closing slide, a catalyst for innovation. So it is, AI is a collaborative journey. AI and Unified Communications represents a fundamental shift on how we work and interact. By embracing these innovations, organizations are not only improving efficiency and satisfaction, But also redefining how teams collaborate and businesses succeed. The future is exciting and this is just the beginning of what AI can achieve in communication. That's it. Thank you for your time and happy to answer any of those questions. Thanks again. Bye.