Conf42 Prompt Engineering 2024 - Online

- premiere 5PM GMT

Harnessing AI-Driven Prompts for Enhanced System Reliability: A Site Reliability Engineering (SRE) Perspective

Video size:

Abstract

Unlock the power of AI-driven prompts in Site Reliability Engineering! Discover how cutting-edge AI and prompt engineering are transforming reliability, scalability, and performance. Dive into real-world strategies and tools that will revolutionize how you build resilient, high-performing systems!

Summary

Transcript

This transcript was autogenerated. To make changes, submit a PR.
Hello everyone. I'm Nagarjuna Malladi. And today we are exploring how Site Reliability Engineering or SRE has became a transformative force in enhancing system reliability across industries. Developed by Google, SRE began as a framework for balancing system operations and software engineering. Aiming to maintain system reliability and manage scalability. Today, as nearly Every industry is undergoing a digital transformation from retail to healthcare. SRE principles have moved beyond tech companies to become critical for managing reliability and efficiency in sectors where even minor disruptions can have substantial impacts. By undergoing these principles, industries can improve both user satisfaction and operational resilience. Let's go to our table of content. We'll review a little bit, introduction of site reliability engineering. And then, go through a couple of, industries, e commerce, financial, health industry, gaming industry, and cross industry applications like telecommunication, media, and entertainment, and transportation. And we go through key performance metrics and industry benchmarks, and then we conclude. Let's go to introduction. SRE stands for site reliability engineering, and it's essential, the application of software engineering to infrastructure and operations. Google pioneered this approach to ensure it's complex systems were available and scalable. Today, as digital systems became the backbone of multiple industries, SRE helps to manage and optimize. These infrastructures, for example, in healthcare, reliability translates to continuous access to patient data. In e commerce, it ensures websites stay fast and responsive even under high traffic. With SRE, industries can handle these critical demands systematically. Let's go to the core principles of SRE. SRE's three main principles, or I can tell pillars, are reliability, scalability, and security. Each serving a distinct but overlapping role in ensuring smooth operations. Reliability is about system uptime and availability. Ensuring users can access services without interruption. Scalability. On the other hand, means the system can handle increased load seamlessly, which is essential during times like Black Friday in retail or during the trading peaks in finance security. The third principle is crucial for data production and compilers, particularly in highly regulated industries like healthcare and financial service. Where a breach could mean not only loss of trust, but also regulatory penalties. Examples. Reliability. Redundant infrastructure in cloud systems that automatically redirects traffic to functioning servers during an outage. Scalability, load balancers that distribute traffic efficiently, allowing systems to add or reduce servers in response to demand. Security, encrypted data flows that protects sensitive information from unauthorized access and meet legal requirements. Let's go to, let's analyze a couple of industries. In this presentation, I covered a couple of industries, how SRE is used, e commerce, financial service, healthcare, gaming, telecommunications, media and entertainment, and transportation. Each industry brings unique challenges. E commerce is vulnerable to sudden traffic spikes. Healthcare needs absolute data privacy and gaming demands ultra low latency. At these industries share a common need for reliable, secure, and scalable systems that can handle industry specific challenges. Today's discussion will focus on And each sector's distinct needs and explore how SRE principles are tailored to meet them. Let's see the unique requirements by the industry. Each industry requirements are shaped by the specific demands and expectations of its users and regulatory environment. For example, in the e commerce. Every millisecond counts. And studies show that a one second delay can reduce conversions by seven percent. Financial services operate under rigorous standards such as PCI DSS for card transactions as need systems with guaranteed uptime in healthcare strict compiling standards like HIPAA mandate security and logging and downtime could endanger patient safety. This is very critical. Understanding these needs allows SRE to adapt its principles effectively, ensuring systems meet the unique requirements of each industry. All industries prioritize the reliability and security of their digital operations, although implementation varies based on specific needs and regulatory standards. E commerce face two primary challenges, maintaining the site performance under high demand and reducing the cart aboundment due to slow paged loads. SRE solutions like auto scaling enable e commerce platforms to automatically add or remove resources as traffic fluctuates, while CDN content delivery networks. speed up the content delivery by bringing data closer to the users. Improving the load times. Kavos engineering is also increasingly common by simulating potential failures. It tests system resilience. Together, the solutions help e commerce sites stay fast and reliable. Increasing user engagement and revenue. Let's go to some examples. Autoscaling. Automatically increasing server resources during the flash sales. CDNS. Enhances website speed by distributing content and balancing traffic loads. As it's regional data centers to speed up the side load times for international users. Kavos engineering, testing what would happen if a server fails during the peak shopping hours and impact, optimized load times, reduced cot abatement and enhanced user experience lead to increased revenue and obviously, it's a customer satisfaction. Let's go to Yeah challenges of sre solutions challenges and sre solutions in financial services have stringent compilance requirements such as GDPR in Europe and PCI DSS for payment processing, making SRE solutions crucial. Data encryption and access controls secure sensitive transactions, while continuous monitoring identifies potential threats in real time. Disaster recovery plans are Very critical. Establishing backup systems that can immediately take over if a primary system fails. By implementing these SRE practices, financial services reduce downtime risks and maintain regulatory compellence, protecting both customer trust and financial stability. Let's dive into a couple of examples. Data encryption. Encrypting user data end to prevent unauthorized access. Continuous monitoring, using monitoring systems that immediately flag suspicious activity, reducing fraud risks. Disaster recovery, regularly testing backup systems to ensure they function seamlessly in the event of failure. Impact. Reduce downtime, enhance security, and maintain regulatory compliance. Help prevent financial and reputational loss. Let's go through the healthcare. In healthcare, SRE solutions are crucial to secure patient data and provide uninterrupted access to critical records. End to end encryption safeguards sensitive data while redundant systems keep electronic health records, EHRs, accessible even if primary system fails. Compliance management for HIPAA in the U. S. include secure data sharing mechanism and logging all across, all access to sensitive information. The solutions enable healthcare providers to offer consistent, secure patient care as data privacy and system availability are literally matters of life and death. And a lot of healthcare companies, they want, almost 99. 9 percent uptime, for their testing trials. Also, let's go with a couple of examples, redundant systems, backup systems in place that keep patient records accessible. For example, if primary system goes down, HIPAA compilers. Secure mechanisms to share patient data between doctors while logging all access for the, for accountability. Real time replication, ensuring patient data is up to date across multiple systems to prevent errors in critical situations. Let's go some challenges and SRE solutions in gaming. Online gaming demands. Ultra low latency for smooth. Real time gaming experience, especially during events or game launches. Network optimization and edge computing help minimize latency by processing data close to the user. Auto scaling infrastructure accommodates Some spikes in traffic while continuous monitoring identifies security threats, like DDoS attacks. By implementing these practices, gaming companies provide players with a responsive, secure experience that keeps them engaged. Let's go to a couple of examples. Network optimization. Reducing lag by optimizing data flow between servers and users. Edge computing. Bringing game data processing closer to players, especially for real time multiplayer games. Continuous monitoring. Monitoring for DDoS attacks and other threats that can interrupt gameplay. Low latency, what's impact? Low latency and secure scaling games, environment, keep players engaged and protect both player, both data and gameplay quality. Let's go with, cross industry applications, telecom, media, and transportation. In telecommunications, SRE practices optimize network reliability and automate network provisioning, while self healing protocols address outages swiftly to improve customer experience, media and entertainment rely on CDNS, and streaming optimizations to deliver high quality content. Transportation benefits from predictive maintenance and real time tracking. Improving efficiency and minimizing delays. Each of these sectors uses SRE to maintain operational reliability, underscoring SRE's impact. Adaptability and value. Let's dive into some examples. Telecom. Self healing. Automatically rerouting traffic during outages to prevent call drops. And, streaming optimization, enhancing video quality across devices by optimizing content delivery. Mainly it focuses on high quality content delivery using CDNs, optimizing streaming protocols and supporting device compatibility for enhanced user experience. Transportation SRE facilitates route optimization, real time tracking and predictive maintenance, which are critical for efficient transportation and infrastructure reliability. It uses IoT data to predict when vehicles need service, minimizing the downtime. Let's go to a couple of metrics for success by industry. Each industry has metrics that measure SRE success. For e commerce, page load times under three seconds are crucial to prevent a 40 percent user abatement rate. Financial service requires 99. 99 percent of time as mandated by entities like the FCA in UK. In gaming, latency needs to be under 100 milliseconds to maintain player engagement. For transportation, metrics include optimized ride sharing routes and reduced wait times through predictive maintenance, while media and entertainment focus on high streaming quality to reduce churn. Let's go to a couple of examples. E commerce. Targeting load times to reduce aboundment and boost conversion. Finance. Achieving near perfect uptime to meet regulatory requirements and build trust. Gaming. Minimizing latency to prevent users from leaving the platform. Let's conclude in conclusion. In conclusion, SRA principles offer adaptable powerful solutions across diverse industries, ensuring reliability, security, and scalability As we, we have seen. SRE adapt to sector specific challenges, whether supporting real time transactions in finance or ensuring healthcare compliance, emerging trends, including automation and predictive analysis, will continue to advance SRE practices, making systems proactive and self healing. Embracing SRE principles is essential for organizations. To gain a competitive edge, secure data, and maintain operational resilience. As digital transformation continues to accelerate, the role of SRE will become more and more pivotal. Emerging trends suggest a move towards even greater automation, predictive analysis, and machine learning to support SRE efforts, making systems more proactive and self healing. For organizations across all sectors, embracing SRE principles will be essential for maintaining SRE. competitive advantage by reducing downtime, securing data, and delivering seamless user experiences. Looking to the future, SRE will remain a cornerstone of a reliable digital operations, shaping a way industries handle the complexities of a motor infrastructure and the user demands. Thank you. Thank you for your time, for listening, the presentation and thank you for your attention. I hope this session has provided a clear view of how SRE practices enhance reliability across different industries. I would be happy to discuss further or answer any questions you have. This enhanced script adds depth and provides relevant examples To help convey each concept effectively Let me know if you would Like to meet me or you know if you have any further questions, you know I have we can meet in my linkedin or You know any social media platforms and then we can discuss more about sre concepts Thank you very much
...

Nagarjuna Malladi

Principal Software Engineer SRE @ Oracle

Nagarjuna Malladi's LinkedIn account



Join the community!

Learn for free, join the best tech learning community for a price of a pumpkin latte.

Annual
Monthly
Newsletter
$ 0 /mo

Event notifications, weekly newsletter

Delayed access to all content

Immediate access to Keynotes & Panels

Community
$ 8.34 /mo

Immediate access to all content

Courses, quizes & certificates

Community chats

Join the community (7 day free trial)