Drawing from 30+ years transitioning from live call centers to web self-help, and now AI-based solutions, this paper explores how Product Managers can leverage ML and LLMs to elevate customer experience. We’ll focus on realistic, cost-effective changes to enhance CX without incurring high risk.
Learn for free, join the best tech learning community for a price of a pumpkin latte.
Event notifications, weekly newsletter
Delayed access to all content
Immediate access to Keynotes & Panels
Access to Circle community platform
Immediate access to all content
Courses, quizes & certificates
Community chats
