Conf42 Internet of Things (IoT) 2024 - Online

- premiere 5PM GMT

The Future of IoT and CRM Integration: Enabling Proactive Customer Service for SMEs

Abstract

Integrating IoT with CRM empowers SMEs to predict customer needs, automate responses, and reduce service delays. With real-time data, SMEs can shift from reactive to proactive service, building loyalty and efficiency. It’s a game-changer for SMEs aiming to provide top-notch customer experiences.

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Elena Budnik

CEO @ PapaFinance

Elena Budnik's LinkedIn account



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